Delivering good customer service is the most important thing our company rushed to. For that our company intro duce the following:
Our technical department receives the necessary technical information of the project in order to propose the most suitable, secure, easy to use and econom ical fixing systems in accordance with the project criteria. Custom design is also made in accordance with the architectural drawings of the project. Fixon provides the necessary technical documentation for submittal to the project officials in order to receive approval for the fixing system elements. The following principles are used in the design and structural calculations for natural stone fixing systems.
Fixon provides to its customers an excellent technical training in order to help them solving our system in the better and simplest way, this training starts in seminars for engineers in consultant and contractors office and ends with system installation training for labors at site.
Fixon Metal Framing has set the standard for product design, quality and performance. The initial fixon concept — a simple spring nut and bolt connecting a fitting to a continuous slotted channel — has evolved into a comprehensive engineered building and support system. Fixon provides services in the design of fixing systems and the preparation of structural calcu lations. This service is done in the company technical department using CAD software and stress analysis programs.
Fixon puts its entire technical staff specialized in fixing systems, at the complete disposal of the client, whenever indications regarding the most opportune decisions and meth ods to be adopted for the correct realization of any cladding fixing project are required. In addition, upon the request of the client, technical visits may be effective in the work yard, for the purposes of making realistic estimates, providing technical advice prior to construction or for a follow-up in regard to the correct utilization of the advised fixing systems.
Fixon Corporation’s growth and leadership in the metal framing industry is a direct result of developing and maintaining the highest standards of quality with respect to raw materials, manufacturing and finishing. Design criteria and testing are based on the most stringent industry codes and standards. The commercial grade quality-assurance program developed and adopted by fixon Corporation has been audited and accepted by member utilities of the nuclear power-generating industry. Our drive to be the best includes not just quality products, but on time delivery and prompt resolution of customer needs and concerns.At Fixon quality is number one.
Product testing is an important part of fixon quality assurance program. Without our testing service it would be difficult to make and manage an archive of knowledge that allows the preparation of new and advanced technical solutions to be subsequently applied for the perfection and maximum reliability of each specific project. In order to attain this aim, an effective system of collaboration has been evolved with testing centers. In fact, Fixon is able to provide the documentation belonging to the trial and testing of its own products, whenever requested by interested parties.